Last Updated on July 27, 2025
Contact: [email protected]
These Terms of Service constitute a legally binding agreement (the "Agreement") between you and BeamX, its parents, subsidiaries, representatives, affiliates, officers and directors (collectively, "BeamX," "we," "us" or "our") governing your use of the BeamX application, website, and technology Service (collectively, the "BeamX Platform").
By entering into this Agreement, and/or by using or accessing the BeamX Platform you expressly acknowledge that you understand this Agreement and accept all of its terms. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT USE OR ACCESS THE BEAMX PLATFORM OR ANY OF THE SERVICES PROVIDED THROUGH THE BEAMX PLATFORM. If you use the BeamX Platform in another country, you agree to be subject to BeamX's terms of service for that country.
The BeamX Platform provides a service where persons who seek transportation to certain destinations ("Riders") can be matched with transportation options to such destinations. One option for Riders is to request a ride from rideshare drivers who are driving to or through those destinations ("Drivers"). Drivers and Riders are collectively referred to herein as "Users," and the driving services provided by Drivers to Riders shall be referred to herein as "Transportation Services." As a User, you authorize BeamX to match you with a Driver or Rider based on factors such as your location, the estimated time to pickup, your destination, user preferences, and Service efficiency, and to cancel an existing match and rematch based on the same considerations. Any decision by a User to offer or accept Transportation Services is a decision made in such User's sole discretion. Each Rideshare Service provided by a Driver to a Rider shall constitute a separate agreement between such persons.
BeamX reserves the right to modify the terms and conditions of this Agreement, such modifications shall be binding on you only upon your acceptance of the modified Agreement. BeamX reserves the right to modify any information on pages referenced in the hyperlinks from this Agreement from time to time, and such modifications shall become effective upon posting. Continued use of the BeamX Platform or Transportation Services after any such changes shall constitute your consent to such changes. Unless material changes are made to the arbitration provisions herein, you agree that modification of this Agreement does not create a renewed opportunity to opt out of arbitration (if applicable).
All intellectual property rights in the BeamX Platform shall be owned by BeamX absolutely and in their entirety. These rights include database rights, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered) and other similar rights wherever existing in the world together with the right to apply for protection of the same. All other trademarks, logos, service marks, company or product names set forth in the BeamX Platform are the property of their respective owners. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information ("Submissions") provided by you to us are non-confidential and shall become the sole property of BeamX.
By entering into this Agreement or using the BeamX Platform, you agree to receive communications from us, including via e-mail, text message, calls, and push notifications. You agree that texts, calls or prerecorded messages may be generated by automatic telephone dialing systems. Communications from BeamX, its affiliated companies and/or Drivers, may include but are not limited to: operational communications concerning your User account or use of the BeamX Platform or Transportation Services, updates concerning new and existing features on the BeamX Platform, communications concerning promotions run by us or our third-party partners, and news concerning BeamX and industry developments.
The BeamX Platform is provided on an "as is" and "as available" basis. We do not represent, warrant or guarantee that access to BeamX Platform will be uninterrupted or error free. As the usage of BeamX Platform for requesting transportation services depends on the behaviour of Passengers, we do not guarantee that your usage of the BeamX Platform will result in any Transportation Service requests.
BeamX does not provide, arrange, or maintain any insurance for Drivers or Passengers. As a Driver, you acknowledge that:
As a rider (passenger), you understand that the request or use of Transportation Services may result in charges to you ("Charges").
Passengers must treat drivers and their vehicles with respect. Misconduct, harassment, or refusal to pay may result in suspension or termination of access to the BeamX Platform.
You hereby guarantee to provide Transportation Services in accordance with the General Terms, Agreement as well as laws and regulations applicable in the state where you are providing Transportation Services. Please note that you are fully liable for any violation of any local laws and regulations as may arise from providing Transportation Services.
Drivers must hold a valid driver's license issued by St. Vincent and the Grenadines and ensure their vehicle meets all local laws, inspections, and insurance requirements. BeamX reserves the right to deactivate accounts where such credentials cannot be verified.
In order to use the BeamX Platform, you are obliged to pay to a fee (i.e. the BeamX Fee). The BeamX Fee is paid based on the Fare of each Transportation Service order that you have completed. The amount of the BeamX Fee is made available to you via the BeamX Driver App or other pertinent means. Please acknowledge that the BeamX Fee may change from time to time. We shall send you a prior notification of each such change.
You shall be liable for the cost of repair for damage to, or necessary cleaning of, vehicles and property resulting from use of the Services under your Account in excess of normal "wear and tear" ("Repair or Cleaning").
Where BeamX verifies, at its sole reasonable discretion, that a request for Repair or Cleaning is warranted, BeamX reserves the right to facilitate payment for the reasonable cost of such Repair or Cleaning using the payment method designated in your Account. Documentation such as photos or driver statements may be required. These charges may be up to XCD $700, depending on the extent of the damage or cleaning required.
If you leave personal belongings in a Driver's vehicle, BeamX is not responsible for their recovery. A Lost Item Return Fee of up to XCD $50 may be charged if the Driver agrees to return the item to you directly.
BeamX is not an emergency service and cannot guarantee the safety of any user. In case of an accident, assault, or emergency, users are advised to contact local authorities immediately.
These Terms shall be governed by and construed in accordance with the laws of St. Vincent and the Grenadines. Any disputes shall be subject to the exclusive jurisdiction of the courts of St. Vincent and the Grenadines.