Last Updated on Jun 18, 2025
In order to provide the best transportation in the Caribbean, our platform collects and uses some of your personal information. This Privacy Policy is here to help you understand how BeamX does that and how to exercise the choices and rights you have in your information.
At BeamX are committed to respect your personal information, thus we provide you ways to access and delete that information.
This policy is herein subject to our Terms of Service and applies to all BeamX users, including Riders and Drivers and apples to all of our platforms and services including our apps, websites, features and other services (collectively, the "BeamX Platform").
We collect data that you provide, and information about your device.
Account Profile – We collect data when users create or update information you provide us, such as your name, email address, phone number, physical address, payment information, government identification documents, including driver's license numbers and images, signature, and photo. You may choose to share additional info with us for your Rider profile, like your photo or saved addresses (e.g., home or work). This also includes vehicle or insurance information of drivers and user settings. We may use the photos submitted by drivers to verify their identities.
Background check and identity verification – We collect background check and identity verification information for drivers. Which may include certificate of character (where permitted by law) or driving history and right to work.
User Content – We collect data information when you users contact support and rate and provide feedback in regard to other users.
Location Information – We collect precise or approximate location information from user devices once the device permission allows it.
Riders – We collect your device's precise location when you open and use the BeamX app, including while the app is running in the background from the time you request a ride until it ends.
Drivers – We collect your device's precise location when you open and use the BeamX app, including while the app is running in the background once the driver availability mode is on.
Usage Information – We collect information about your use of the BeamX Platform, including ride information like the date, time, destination, distance, route, payment, and whether you used a promotional or referral code.
Communications data – We facilitate communications between riders and drivers through the BeamX mobile app by enabling drivers and riders to call or text each other (with disclosing their telephone numbers to each other at the moment).
Safety and security – These include financial service providers, marketing providers, and other businesses.
We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
Third Party Services and Sources – These include background check providers (where permitted by law), law enforcement, insurance partners, and pedestrians (for example, as part of an incident investigation or word of mouth referrals).
We use the data we collect to:
We do not sell your personal information. In order to the BeamX Platform work, we may be required to share your personal information with other users, third parties, affiliates, and service providers.
We retain your information for as long as necessary to provide you and our other users the BeamX Platform. This means we keep your profile information for as long as you maintain an account. We retain transactional information such as rides and payments for at least five years to ensure we can perform legitimate business functions, such as accounting for tax obligations. If you request account deletion, we will delete your information as set forth in the "Deleting Your Account" section below.
BeamX provides you ways to access and delete some of your personal data and as well as to exercise other data rights that give you specific control over your personal information. Information about your rights regarding all users are provided below:
BeamX is not directed to children, and we don't knowingly collect personal information from children under the age of 13. If we find out that a child under 13 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 13 has given us personal information, please contact us at our Help Center.
The BeamX Platform may contain links to third-party sources (websites). Those sources may have privacy policies that differ from ours. We are not responsible for those sources, and we recommend that you review their policies. Please contact those sources directly if you have any questions about their privacy policies.
We may update this policy from time to time as the BeamX Platform changes and privacy law evolves. If we update it, we will do so online, and if we make material changes, we will let you know through the BeamX Platform or by some other method of communication like email. When you use BeamX, you are agreeing to the most recent terms of this policy.
If you have any inquiries or concerns about your privacy or anything in this policy, including if you need to access this policy in an alternative format, we encourage you to contact us.